Consistent Network Performance Starts with a Phone Call

You spent all that time and effort upgrading your company network a couple years ago. You signed up for the monitoring and support services and considered the job done. Yet over time you may have noticed some of your co-workers grumbling about loss of speed, dropped connectivity and other 21st century problems we encounter everywhere we go. It’s so easy to dismiss the complaints as a direct result of having too much new technology. But there is always the chance that your new equipment might just need some attention to restore speed, stability and connectivity throughout the office.

Don’t Hesitate to Call Network Support

Network support is just one part of the cost involved when installing a high-powered network. It is also often brushed to the side as something you contact only when there is a complete loss of service. However, you can prevent downtime through consistent use of that support line. Encourage your office manager or department supervisors to place a call when loss of connectivity is noted. Failures of cables, ports, and even laptops could be causing havoc for a single person or an entire floor. Simple fixes can be found and addressed without costing you more than a little time and a few dollars.

Remember Network Services are There for You

Perhaps your new assistant says they are not comfortable troubleshooting technology. Training patrons in fixing their own problems is actually the first goal of your network services department. The more the person placing a service call knows and understands, the easier it is for your support line to effectively correct an issue. However, an excellent support center won’t hesitate to help the hesitant caller work through some simple steps that will increase the likelihood the right repair is completed.

Clear Communication is Key

Work with your co-workers to establish a cheat sheet associated with the network support line phone number. This will reduce the amount of time for the network services specialist needs to determine what kind of problem you are experiencing. The caller needs to provide the company name, location/account number, contact name and a concise description of the problem. Which terminal or area is being affected? Was there a power loss? When was the issue detected? When the caller has these basic answers ready to go, the conversation between support and client has a better chance to get off on a productive foot.

Networks Work Better When They Get Fixed

Finally, the users of the network will have a better workplace experience when the simple tools they need are working as expected. It’s in everybody’s interest to address small problems before they negatively impact the entire company from being able to execute their jobs. Proactive use of network support services keeps your company connected and running a full speed ahead.

The Value of Individually Managed Technical Support

In this age of advanced technology and internet marketing, having a successful business often depends on keeping up-to-date with the latest technologies. As you well know, there are a lot of things that can go wrong in the day-to-day of any business. Technical or electronic breakdowns can be especially serious. To illustrate, my teenage son works at a McDonald’s. One night at dinner, he told me that their credit card machines stopped working for over an hour – a serious technical malfunction for a fast food restaurant. A decisive effort from the franchise’s IT services was necessary to fix the problem quickly and minimize the loss of business. This is just one example of a truth I firmly believe, that any business that relies on electronic or internet services must have technical support they can rely upon.

What is IT Support?

IT, or tech support, is an umbrella term that describes the support of all manner of advanced technology. Tech support is often a critical element of internet services, mobile phone plans and cable/satellite television. Depending on the nature of the issue, support can be handled on-site or rendered remotely.

Most information providers have a support line in case something goes wrong. However, there is a big difference between the generic support of a remote internet technician and the individualized, managed approach of qualified IT specialists. In my experience both personal and professional, a business can benefit greatly from a customized approach to technology management.

The Benefits of Local IT Services

One of the pitfalls of relying on service providers for technical support is that they are almost always one step behind. Generally speaking, if you have an issue with your service, such as cloud storage issues, no internet connectivity or a dropped phone line, you won’t find out about it until the problem is already present. You then have to get in touch with the company’s IT support after the fact, which often leads to a time-consuming process of trial-and-error. To make matters worse, not all issues can be resolved remotely. If your service provider is based out of another state, it may take some time for a specialist to arrive and address the issue.

Nearly all of these problems can be avoided by utilizing localized IT services. A managed IT service often detects connectivity issues before the fact and prevents them, sparing companies precious time, productivity and profit trying to resolve the issue themselves. Further, a managed IT service can personally handle cloud services, spam blockers, anti-virus software, anti-phishing technology, data recovery and a number of other computer-critical services. This results in a lot less micromanaging. In the event of technical difficulties that cannot be handled remotely, you can rest easy in the care of experienced, local technicians who can be on the scene quickly to resolve the situation.

If your company is based out of Raleigh, Greensboro, Charlotte, or their surrounding cities, I encourage you to consider RCOR Technologies. We offer a variety of customizable plans, including fully managed support for medical, financial and legal firms that depend on computer technology. We are industry leaders for the major cities in North Carolina. We provide tailor-made IT support to numerous clients, and I hope you will consider RCOR technologies for your business needs.

Why IT Managed Services May be Your Next Business Growth Step

Outsource a company’s entire IT system and support as well as management of its network? Why in the world would anyone do that ? Because it may very well be an extremely smart business strategy in today’s markets.

Managed IT Services Raleigh Choices Are in Vogue

Companies large and small are moving in a trend towards managed IT services as part of outsourcing what is not a pure core function that makes the company unique in its market. While IT functions have long been protected out of fear of security of data and access to company information, in reality they are an administrative service just like accounting and personnel management. As a result, now that this perspective barrier has been broken, businesses of all types are realizing that managed service providers, or MSPs, can easily take care of IT needs as well as keep data confidential and secure. The proof is in the pudding; CompTIA surveys are proving again and again that MSP support works effectively, per responders from the industry.

For decades MSPs for IT activities were considered limited to very mundane functions or only useful for those unable to hire and retain their own internal IT support. The idea of permanently partnering IT management with an outside provider was frequently scoffed at if it ever came up in management discussions. However, modern surveys are finding that at least a third of company respondents to CompTIA surveys are now fully utilizing MSPs as part of their permanent IT service.

IT Consulting Can Help

Even Raleigh companies are realizing that managed services are key method of obtaining IT efficiency and controlling related administrative costs. And the portfolio of services provided include a wide range of resources from email hosting, network administration and storage to applications, customer workroom modules, backup and recovery services, and customer relationship management systems.

No, managed IT services Raleigh models don’t necessarily work for every business, and there are plenty of examples where home-grown, internal IT administration is the better path. However, with a bit of IT consulting help and planning, good consideration of outside managed IT services can be a very viable option for companies looking to do more with IT and less with inefficiency. Just taking a look at the idea with serious study and homework make prove to pay big dividends down the road.

 

IT Consulting Raleigh Leadership On The Positives Of This Vibrant Community

I am fortunate to be able to live and work here in the Raleigh, Durham and Chapel Hill area. This community takes pride in the number of hi-tech enterprises. For me, this means lots of business. My clients include some of the top brands.

So, just what makes the Triangle so special? This question arose at a recent conference attended by me and other leaders of Raleigh Consulting Firms. Here are some of the things I recall being mentioned.

First, the universities are all highly ranked. Few metro areas around the world can compete. I am proud of the three major institutions (UNC, Duke and NC State) that are responsible for producing so many fine college graduates. Quite a few of these men and women go on to live in the area, creating one of the most educated population concentrations in the nation. Graduates also have an entrepreneurial spirit. I work with many of their startups at my Raleigh consulting firms

Second, the Research Triangle Park (RTP) is a definite benefit. This center of intellectual thought and development has a large number of Raleigh tech companies, pharmaceutical manufacturers and insurance providers as tenants. For decades now, the RTP has been an economic engine for the Piedmont Area. I am a firm believer that growth will continue as long as the RTP can bring in fresh talent from across the nation and globe.

Last, Raleigh consulting firms, such as my own, are responsible for inspiring entrepreneurs to embrace their creative bent. I have become respected among Raleigh Tech Companies for helping many entrepreneurs recognize their sought after goals.

I always tell my IT consulting Raleigh clients that they have to think outside the box. Some come in hoping to be the next Bill Gates or Steve Jobs. I tell them that would have been nice, decades ago, when nobody knew who these men were.

Yes, my IT consulting Raleigh clients can use the leaders of yesterday and today as role models but when it comes to creating the next major development in a field, I want them to be unique. Tell me something that nobody else has ever thought of and then I can truly help you prosper.

Hopefully, my readers learned a little about their community today. Moreover, I will be truly touched if all Raleigh consulting firms step up their game a bit and push the area talent to new heights. The entire region benefits when local companies become national powerhouses.

RCOR Technologies- A Local IT Support Company In Raleigh,North Carolina

RCOR Technologies of Raleigh, N.C. provides Managed IT Solutions in Raleigh NC to local IT businesses. The IT Services In Raleigh include IT support in Raleigh, which equips local IT companies and departments to keep current on IT trends in that growing market. Locate RCOR online at www.RCOR.com for additional information.

RCOR, in making its IT support in Raleigh available to the North Carolina market, are putting Raleigh on the national IT radar as being a location with good, qualified IT support and related services. Being known for making available to the larger technology world an array of Managed IT Services In Raleigh, RCOR is putting Raleigh on the technology map!

RCOR makes IT support in Raleigh a tech amenity that can help that growing city become positioned on the technology map of the future. A beautiful city with a historic past and a thriving commercial presence, Raleigh is becoming a thriving technology hub with the business influence of RCOR.

When you are seeking IT services in Raleigh or quality IT support in Raleigh, choose the managed IT services in Raleigh of RCOR. You will encounter skilled technicians who have received the best training and leadership in the IT industry.

Top quality education and proven experience characterize the background of each RCOR team member. The RCOR staff members possess unlimited talent, and strive to share their innovative knowledge and experience tithe the entire Raleigh IT community as thoroughly as possible.

Being able to retain local control of a competitive IT Company means that the Company can remain responsive to local needs while it attracts national attention. Retaining a local identity is excellent for a company’s local outreach in the midst of its upward trajectory to its new image.

Retaining local credibility goes a long way to ensure a tangible connection to its roots.That connection facilitates communications within the local business community, as well as the larger local social network. In a close-knit community such as Raleigh, N.C., those social and business ties bind the economy and social network inextricably, and pave the way for good working relationships in all aspects of life in Raleigh, both in the business world and in the social life.

Furthering current IT services in Raleigh as RCOR does professionally and we’ll means that local IT services remain in good hands and operating smoothly for the benefit of the entire local IT community. Business leadership can take advantage of maximizing advances in streamlining local IT efforts for the good of the entire business community.

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Why Companies Need Managed IT Services?

Your business is an investment, and so is the IT support you choose to protect the information technology that runs your business. To maximize the return on such an important investment, turn to RCOR Technologies in Raleigh, NC. for the IT services you can depend on. We provide services and protection that cover the kinds of situations that can stop your business cold. Don’t lose money on your investment. Stay online, protect your data, and advance in your business with swift, dependable technology systems right at your finger tips.

You probably already have IT support for your business computers and phones. However, perhaps you’ve been worried about the services you receive based on unanswered questions or a lack of response from your IT support provider. It’s one more worry wavering at the back of your mind along with the many other concerns that today’s business owner has to resolve. Have the peace of mind you need, knowing that your data, files, systems, apps, and more are all covered.

This means RCOR Technologies will make certain that your information is backed up off-site, that your computers are protected from malicious attacks, and that you have the latest IT Services available to manage your business in the 21st Century.

If you’re a new business and need to know where to start, RCOR Technologies can prepare you for the essentials of information technology, the many changes it is experiencing, and how all this can help your business get a great start and build a successful foundation within your community. Every business needs IT support these days. Have the reassurance of customized service and 24-hour protection with RCOR Technologies in and around Raleigh, NC.

RCOR Technologies offers managed IT services in Raleigh like these:

• Cloud technology so your data is also available when you find yourself on the road
• Email filtering to prevent phishing, spam, and other kinds of attacks
• Data backup and recovery assures you that a disaster doesn’t destroy years of information and hard work
• Managed services that monitor your systems around the clock to keep your IT systems safe
• Customized plans for a flat monthly fee
• Blog available with tips and more

Protect your business and have reliable managed services that work hard for you. If you need IT support in the Raleigh area, RCOR Technologies can serve you with the pride of local business and the knowledge of the unique demands in the Raleigh region. After all, not every business in The United States has to deal with hurricane season.

Whether it’s a fire, a computer virus, or a new employee who hit the wrong combination of keys on the keyboard, you can have the confidence that nothing has been lost in your data files. You can pick business back up much more quickly as a result of having good IT support and that means you lose less in the long run as well.

Not only can RCOR Technologies protect the data and systems of your business in the event of a disaster, but we can position you to compete on a complicated technological playing field of global proportions.

Technology and the experience to use it wisely builds business success. Have your business instantly accessible no matter where you are. Allow employee access on the road or between offices. Have the reliable technology that won’t slow you down when you need to focus on your business. Managed IT Services can streamline your business and build revenue. Contact RCOR Technologies today at (919) 313-9355. You can also email us at tim@rcor.com.

Why RCOR Technologies Is Best Choice For IT Support Services In North Carolina

We at RCOR Technologies (rcor.com) provide top IT services and management for all of your North Carolina technology needs. When you are screening IT companies in Raleigh, NC, looking for Managed IT Services In Raleigh or IT services in Raleigh, you need look no further than the experts at RCOR Technologies to meet your IT needs.

Out of all the technology providers in the Raleigh/Durham area, RCOR Technologies ranks as one of the best IT companies in Raleigh NC. Offering Managed IT Services in Raleigh and keeping pace with local IT needs through being familiar with all of the IT services in Raleigh, RCOR is the go-to source for all things IT in the Raleigh business community. Through offering IT expertise and being current on innovations in technology and IT market trends, RCOR Technologies maintains its relevance as an IT leader in the Raleigh market.

With RCOR Technologies being a major player among the IT companies in Raleigh NC, our company values its affiliation with RCOR. As a valued provider and supporter of Managed IT Services in Raleigh and IT services in Raleigh in general, the cooperative presence of RCOR within the Raleigh IT community has enabled us to forge promising new business relationships while furnishing necessary IT services in Raleigh and to the growing business community of Raleigh/Durham.

IT services that are needed to support a flourishing business community are multi-faceted in nature and require precision execution to ensure that the needs of the community are properly addressed. By furnishing proper technical support to the IT Companies In Raleigh NC, RCOR is paving the way for a stronger business community and IT presence.

Offering quality Managed IT Services in Raleigh, RCOR is stabilizing the IT community beyond its initial growth phase. This stability will ensure that IT services in Raleigh will help guide the Raleigh/Durham business arena to greater technological proficiency.

Through tapping into the expertise of RCOR Technologies, the entire Raleigh IT community is effectively enhanced through the dissemination of brilliant ideas that have stood the test of implementation within the business arena. Use of these well-planned growth milestones informed by the lessons inspired by the leadership of RCOR has driven measurable growth within the Raleigh business world and particularly in technology matters. Position it for necessary future expansion.

 

Why You Need A Professional RCOR Technology Provider In Raleigh

No one has proven to be better in providing IT services in the Raleigh, North Carolina area than RCOR. Here at RCOR, we have been in business since 1998, and our staff is equipped with even more years of expertise than that. A plethora of clients within the area has vouched that we are the supreme of all IT Companies In Raleigh NC. And it is always our mission to provide the ultimate service for our clients at competitive prices guaranteed. We would also do the same for you.

Here at RCOR, our services consist of the following: a free onsite consultation that’s worth approximately $600, fully managed IT plans, business continuity solutions, complete IT management, 24/7 monitoring, full services in network security, on-call onsite technicians, locally provided services, firewall management, antivirus protection, antimalware services, computer security, email security solutions, network security audits, total computer protection, Microsoft Office 365, Google Apps, private cloud solutions, hybrid cloud solutions, remote services, onsite local backup for quick recovery, cloud backup with secure office storage, routine fire drill recovery testing, encryption of protection, and continual data backup on a daily basis. We strive hard for our clients 24/7 in every area of IT, and not all Raleigh NC tech companies can truly say that. We know that technology is not simply an addition for companies, but it is a main foundation.

With us, you can rest assure in knowing that you can continually keep focus on other aspects of your business for continual operation and growth. You won’t have to worry that your IT will break down because we are proven to the best of all Raleigh NC tech companies that will deliver superior services and solutions immediately 24/7. As a matter of fact, we are the envy of most IT companies in Raleigh NC due to our proven excellence in service to clients in Raleigh and surrounding areas.

Here at RCOR, we are motivated to take care of your IT problems before they even occur- that’s how dedicated we are to our clients. In doing this, there will be the least downtime possible so you can keep moving forward. Mostly all tech companies in Raleigh NC can’t say or have proven to provide the least downtime possible. We will also offer our Assurance Plan which is an one stop and all inclusive shop of IT services. And in addtion to all of our offers previously mentioned, you can be rest assured that your business will stay abreast of the competition with around the clock maintenance and monitoring of your IT and network systems, comprehensive disaster and data backup recovery, web hosting, reliable filtering of your email, customizable and scalable solutions, data protection and disaster avoidance, cloud services, customized CIO and technology planning services, comprehensive security solution, and 24/7 remote monitoring, management, and help desk services.

With us, you will not go wrong. Our services and proven record speak for itself. Mostly all tech companies in Raleigh NC mainly claim to be the top choice within the area, but there record says otherwise. It would behoove you to not put something so important, your technology, in just anybody’s hands. With us, we will go that extra mile in providing the ultimate service for our clients at competitive prices guaranteed. Also, we’ll service your business by providing you with our highly experienced IT support And Service. That way, you can better provide great services and products to your customers.

With our complimentary assessment of your IT needs, just try us to today. With us, you will have everything to gain and nothing to lose. For more information, you can visit us at www.rcor.com, or you can contact us tim@rcor.com, or at (919) 313-9355.

 

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